How to Cancel Noom and Noom Mood Subscriptions Explained

Updated on April 9, 2024

At a Glance

  • To cancel the Noom subscription, users can follow different methods based on their device.
  • Cancellation options include the Noom app, iTunes and App Store, or the Noom website.
  • Noom does not provide refunds after cancellation.

We all know how many health enthusiasts are in between us. Or at least how many try to be. A simple companion to have by your side throughout any level of fitness training is a health app. And Noom happens to be one of the popular health and weight management apps out there. Though their subscriptions have left many users with satisfying results, not everyone gets the result they are looking for. That is completely fine. For this concern or any other reason, you may want to cancel your Noom subscription, which has been made easy by the app itself.

What Exactly Is Noom?

Noom is a popular health and weight management app, but its services don’t just stop at the level of the basic tips. Noom has gained popularity, thanks to the proper calorie tracking and personalized weight management charts it provides to users. You can track how many calories you are eating in a day and how you need to plan your meals so that you get enough nutrients.

The app is designed by experienced psychologists; hence its features are as encouraging as possible. But still, not all body types are the same, and not everyone can benefit from a said meal plan, no matter how customized it is. Hence, if you are willing to cancel the Noom subscription, Here’s how.

How to Cancel a Noom Subscription: Overview

There are currently three ways to cancel your Noom subscription. They include:

  1. Canceling on Android
  2. Canceling on iOS
  3. Canceling online

Below, we’ll explain how to cancel your Noom subscription using each of these methods.

1. How to Cancel a Noom Subscription on Android

  1. Open the Noom app.
  2. Go to the blue chat box in the top right corner.
  3. Send a message to your ‘Goal Specialist’ stating your desire to cancel.
  4. Follow the cancellation link provided in the reply message.
  5. Wait for a confirmation email.

2. How to Cancel a Noom Subscription on iOS

  1. Open ‘settings’ on your iPhone.
  2. Go to ‘iTunes and App store’.
  3. Open ‘Apple ID’ and select ‘View Apple ID’.
  4. Sign in to your Apple account.
  5. Click on the ‘subscription’ tab, select the ‘Noom’ tab, and click on ‘cancel’.
  6. Wait for a cancellation confirmation email.

3. How to Cancel a Noom Subscription Online

  1. Go to Noom.com in your browser.
  2. Log in to your account.
  3. Navigate to the ‘Subscriptions’ portal.
  4. Select ‘Cancel subscription’ and confirm the cancellation when asked.
  5. Check for the cancellation confirmation email.

How to Cancel a Noom Mood Subscriptions: Overview

There are three ways you can cancel your Noom Mood subscription, including:

  1. Cancel through emails
  2. Cancel within the Noom app
  3. Cancel through the online portal

Read on to learn how to cancel using these methods.

1. Cancel Noom Mood Via Email

You can cancel by reaching out to Noom Support at [email protected].

2. Cancel Noom Mood Within the App

  1. Open the Noom app.
  2. Tap the hamburger menu icon (three horizontal lines) in the top left corner.
  3. Select Settings.
  4. Choose Manage Subscription.
  5. Follow the steps provided to cancel.

3. Cancel Noom Mood Using the Subscription Portal

  1. Log into the Subscription Portal at account.noom.com using your account credentials.
  2. You can reset your password if needed.
  3. After logging in, you’ll see an option to cancel on the main page.

Reasons People Cancel Their Noom Accounts

Not everyone can see the same results with the given meal plans. Yes, it is a great help to watch what you eat and know when you are overeating, but not everybody has the same nutrition requirements. Though Noom makes personalized meal plans, you may not be able to follow along with the plans due to many reasons. The usual reasons people cancel their Noom subscriptions are;

  • Users may not like the provided meal plans
  • The provided meal plans may not seem practical or feasible to the users
  • Users’ lifestyles may demand untimely or sudden changes from the given meal plans
  • Some users may find it challenging to stick to the meal plans due to other health conditions,
  • Users may not see the same results as their peers even after following the meal plans,
  • Some users opt for cancellation after their free trial period has passed. This is a classic trial and stops method.
  • Users may find it challenging to keep up with the changing meal plans,
  • The user’s priorities might have shifted, and they may not want to be using the app in the same way.

Can Noom Deny Your Cancellation Request?

Noom is a modern-day app with modern, customer-friendly features, accessibility, and usage. This means that their policies and regulations are all crafted to make the usage as simple and carefree as possible. According to their rules on the Noom help page, you can easily cancel your Noom subscription at any given time.

You can even cancel it during or after the free trial period ends. But do keep in mind you have to cancel your subscription before they bill you for the next month or year based on your package. This charged amount is non-refundable. Other than that, you are free to cancel whenever you want.

How to cancel a Noom Free Trial

The thing with any free trial is you have to cancel it before the given free trial period ends. Once the given period ends, Noom starts charging you automatically based on your chosen plan. Hence cancel the free trial just before your trial period ends, or even during the trial period. Noom offers a 7-day free trial period. Therefore, you have to process the cancellation 24 hours before the 7-day free period has ended. The process is the same as mentioned above.

Can You Get A Refund For Noom’s Cancellation?

Once you process your cancellation, you will not be billed for the coming months or years, but you will not get a refund on the money you have put in. You can type in a message asking for a refund to your Goal Specialist in the chatbox, but in most cases, a refund is not possible as you would have already utilized the app’s services.

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Final Thoughts

Summing up, Noom’s services are incredible. But this does not mean that a customer who is not satisfied with the app or someone who is no longer interested in losing weight anymore should keep spending money on the subscription. Thanks to the app’s user-friendly features, you can cancel the membership at any time, using any method, from the app or the website.

FAQ: Canceling a Noom Subscription

How can I cancel my Noom subscription?

You can cancel your Noom subscription either through the Noom app, the Noom Subscription Portal at account.noom.com, or, if subscribed directly, through your device’s app store (iOS or Android).

Will uninstalling the Noom app cancel my subscription?

No, uninstalling the app does not cancel your subscription. You need to actively cancel it using one of the provided methods.

Can I cancel Noom via email or phone?

No, Noom does not accept cancellation requests via email or phone. Cancellation must be done through the app, the Subscription Portal, or the app store.

What happens if I don’t see my subscription in the app store?

If you don’t see your subscription in the app store, it means you need to cancel it either through the Noom app or the Subscription Portal.

Are there refunds for Noom subscriptions after cancellation?

No, Noom does not offer refunds for any portion of your subscription once it is canceled.

What should I do if I have issues canceling my subscription?

If you encounter issues while trying to cancel your subscription, you can contact Noom Support for assistance. However, note that they do not process cancellations through direct requests.

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Frank Gogol

I’m a firm believer that information is the key to financial freedom. On the Stilt Blog, I write about the complex topics — like finance, immigration, and technology — to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more.

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