Complete Guide: How to Cancel Disney+

Updated on April 9, 2024
At a Glance:
  • Canceling Disney Plus is a straightforward process that varies depending on the platform you used to sign up.

  • Whether it’s through the website, iOS, Google Play, Roku, or Amazon, you can follow the specific instructions to cancel your subscription.

  • After cancellation, you’ll retain access until the end of the paid period.

  • Re-subscribing works the same way, using the original or a different platform.

  • Remember that canceling won’t incur a fee, but refunds are not provided.

  • Free trial cancellations should be done before the first payment to avoid charges.
  • Streaming is a very convenient way to enjoy a huge media library cheaply. However, the recurring cost of a streaming subscription can sometimes become a hassle. If you no longer want your subscription but you’re not sure how to cancel Disney+, read on.

    5 Ways to Cancel Disney+

    To cancel your Disney+ subscription, remember that you need to cancel where you signed-up/subscribed, not where you watch. Here are the places you may have signed up:

    1. Disney+ Website?
    2. iOS on an iPhone or an iPad
    3. Google Play on an Android Device
    4. Roku
    5. Amazon

    Below, we’ll look at each of these cancelation methods in more detail.

    1. How to Cancel Disney+ from the Web

    Here is the simplest and easiest way to cancel Disney+ from your computer:

    1. Once you have logged into your account, select your profile icon
    2. Click Account
    3. Choose your subscription (e.g. Disney+ monthly)
    4. Select Cancel Subscription.
    5. If you want to, give a reason that you are cancelling
    6. Confirm your choice by clicking Continue to Cancel.

    After you have confirmed the cancellation, you will still have access to Disney+ for the rest of the subscription period you paid for. After that, you will not be charged and you will no longer have access.

    2. How to Cancel Disney+ from an iPhone or iPad

    If you signed up for Disney+ using iOS or your Apple account, you can cancel it using your iOS device by following the steps below:

    1. Open the Settings app
    2. Select the button with your name on it at the top of the screen
    3. Tap Subscriptions
    4. Choose Disney+
    5. Tap Cancel Subscription.

    After you have confirmed the cancellation, you will still have access to Disney+ for the rest of the subscription period you paid for. After that, you will not be charged and you will no longer have access.

    3. How to Cancel Disney+ from an Android Device

    If you have been paying for Disney+ using your Google Play account, you can cancel your subscription as follows:

    1. Open the Google Play app store
    2. Press the Menu icon (the three bars stacked on each other, in the corner)
    3. Choose Subscriptions
    4. Tap the Disney+ tile
    5. Choose Cancel subscription.

    After you have confirmed the cancellation, you will still have access to Disney+ for the rest of the subscription period you paid for. After that, you will not be charged and you will no longer have access.

    4. How to Cancel Disney+ on Roku

    There are two ways to cancel Disney+ on Roku: through the Roku app and through the Roku website

    Cancel Disney+ from Your Roku Device

    1. On your Roku home screen, highlight the Disney+ app
    2. Press the asterisk (*) button on your Roku remote
    3. Select “Manage Subscription”
    4. Choose “Cancel Subscription”

    Cancel Disney+ Through Roku’s Website

    1. Go to the Roku website, click on “Sign in”
    2. Click on your profile button and select “My Account”
    3. Locate the “Manage your subscriptions”
    4. Find Disney+ in the list, and select “Manage Subscription” next to it.
    5. From the list of options that appears, select “Turn off auto-renew.”
    6. Click “Confirm Changes” to finalize the cancellation.
    7. You’ll likely be prompted one last time for confirmation. Click “Continue.”

    After completing the cancellation, you should receive an email confirmation from Roku about the cancelation of your Disney+ subscription.

    Whether you’re using the Roku device or website, ensure you follow these steps closely to cancel your Disney+ subscription effectively. Don’t forget to check the end date of your subscription to know until when you have access to Disney+ after the cancelation.

    5. How to Cancel Disney+ on Amazon Prime

    If you’ve subscribed to Disney+ via Amazon and are looking to cancel, here’s a step-by-step guide to help you through the process:

    1. Navigate to the Amazon website
    2. Log into your Amazon account
    3. Hover over the ‘Accounts & Lists’ tab (or similar)
    4. Select ‘Your Account’ from the dropdown menu
    5. Locate the ‘Digital content and Devices’ section and click on ‘Your Apps’
    6. Select ‘Your Subscriptions’ from the list on the left
    7. Cancel Disney+: Scroll until you find Disney+, then click on ‘Cancel’

    After these steps, your Disney+ subscription via Amazon should be canceled. Always remember to double-check the status to ensure the process was successful, and keep an eye out for any confirmation emails from Amazon regarding the cancellation.

    Understanding Your Disney+ Cancellation

    Navigating the world of streaming services can sometimes feel complex, especially when it comes to managing subscriptions. If you’re thinking about canceling Disney+, here are some crucial things you should be aware of:

    1. Active Account Post-Cancellation: Even after you’ve canceled your Disney+ subscription, your account remains active. This means if you have a change of heart in the future, you can simply log back in and reactivate your plan without any hassle.
    2. Billing Cycle Awareness: When you cancel your Disney+ subscription, it’s important to note that your access isn’t immediately terminated. Instead, you can continue enjoying Disney+ content up until the end of your current billing cycle. To avoid any unexpected charges, it’s wise to be mindful of your billing dates and cancel ahead of time.
    3. No Subscription Pausing: Disney+ currently doesn’t offer the flexibility of pausing your subscription. If you’re considering a temporary break, remember that the only available option is to cancel. Be sure to weigh this decision carefully before proceeding.

    In summary, while canceling Disney+ is a straightforward process, being informed of the nuances ensures a smooth transition that aligns with your streaming needs and preferences.

    How Can I Re-Subscribe to Disney+?

    You can re-subscribe to Disney+ at any time. The process to re-subscribe after you cancel is the same as subscribing the first time. As soon as your subscription payment clears you will have access to Disney+ again.

    Whichever platform you used to subscribe and pay for Disney+ originally (e.g. iTunes, Google Play), you can always use the same platform to renew your subscription. You can also use a different platform if you want.

    Please note if you deleted your account, your data will not be retrievable. You will have to create a new account and a fresh subscription. Information such as your viewing history and playlists will no longer be available.

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    Final Thoughts

    If you are not sure how to cancel Disney+, there are three options:

    • On the Disney+ website
    • Using the Google Play store on Android
    • Using an Apple account on an iOS device
    • Through the Roku app
    • On Amazon Prime

    Pick the platform you subscribed with, even if you usually used a different platform to watch. There is no refund for cancelled subscriptions, but you can continue to enjoy the benefits until the end of the subscription period unless you delete your account.

    Disney+ Cancellation FAQ

    Below are a few questions that frequently come up about how to cancel Disney+.

    Does Disney+ have a cancellation fee?

    No. Disney+ does not charge a cancellation fee. You can cancel at any time for free, but you will not receive any refunds.

    Can I cancel my Disney+ subscription at any time?

    Yes, you can cancel Disney+ at any time. However, keep in mind you will not receive a refund for cancelling your subscription. Instead, you will be able to continue using Disney+ for the rest of the subscription period. At the end of that period, you will not be charged, but you will lose access.

    How do I cancel my Disney+ Free subscription?

    If you signed up for a Disney+ free trial **then you can cancel at any time before the first payment is due. You can follow the same instructions as cancelling a normal Disney+ subscription.

    To make sure you are not charged, you must make sure to cancel your trial before the first payment. You will not be able to get a refund if you cancel after that. Instead, you will just get access to Disney+ for the full subscription period.

    How do I cancel my Disney Plus account on my phone?

    To cancel your Disney Plus account on your phone, you’ll need to navigate to the subscription settings either within the Disney+ app or through your phone’s app store (depending on where you initially subscribed). Follow the on-screen instructions to complete the cancellation process.

    Can I cancel my Disney+ and get a refund?

    Typically, Disney+ does not offer refunds for unused portions of your subscription. However, the specifics might depend on how you initially subscribed (through their website, app store, etc.). Always check the terms and conditions or contact customer service for clarification.

    Why can’t I cancel my Disney Plus subscription?

    If you’re having difficulty canceling your subscription, it could be due to several reasons. Ensure you’re trying to cancel through the platform you initially subscribed on (e.g., website, app store). If the issue persists, reach out to Disney+ customer support for assistance.

    How long before you can cancel Disney Plus?

    You can cancel Disney Plus anytime during your subscription. However, you’ll still have access until the end of your current billing cycle.

    Does deleting my Disney Plus account cancel my subscription?

    No, deleting the Disney Plus app from your device doesn’t cancel your subscription. To cancel your subscription, you must go through the proper cancellation procedure in your account settings or on the platform where you originally subscribed.

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    Frank Gogol

    I’m a firm believer that information is the key to financial freedom. On the Stilt Blog, I write about the complex topics — like finance, immigration, and technology — to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more.

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