Is Crypto.com Safe?

Updated on January 7, 2024

At a Glance

  • Crypto.com provides financial and cryptocurrency services with various features.
  • Services include trading, storing, saving, spending, cashback rewards, and crypto loans.
  • Supports limit/stop-limit orders, derivative trading, and margin trading.
  • Offers secure deposits via wire or bank transfer, with FDIC insurance and two-factor authentication.

Finding the best cryptocurrency platform is a challenge, and many people have a hard time settling for one. Crypto.com is one of the many platforms online that promises to offer you a good experience through cryptocurrency trading.

But if it’s the first time you interact with the website, you might be wondering “Is Crypto.com safe?” We’ve got the answer for you, so you should keep reading this article. We will tell you everything you should know about the safety of Crypto.com.

What Is Crypto.com?

Crypto.com is a platform where you can get financial and cryptocurrency services. It is one of the most popular and fastest-growing platforms of this type.

The company was established in 2016 by Kris Marszalek, and its initial name was Monaco. One year after its founding, Monaco rebranded as Crypto.com. Although it was a crypto payment platform at first, the business is now defined by its trading services.

Crypto.com is more than just a great exchange, though. It is just like a bank, but a bank for cryptocurrencies. It isn’t limited to just being a place where you can casually purchase crypto or exchange it.

On the exchange, you can use a crypto debit card to get a cashback, but also to grow an asset portfolio to earn interest and get cryptocurrency loans without requiring a credit check first.

Features Offered by Crypto.com

The platform is amazing for people who wish to trade, store, save or spend cryptocurrencies. It is especially great if you are interested in the Crypto.com coin’s offerings. The fees are low and converting money is very easy. Not only that, but you can also earn interest on crypto and use a visa card with cashback rewards. The cryptocurrency selection is large too.

In order to use Crypto.com, you need a web browser or a mobile application. The features they have to offer are available on a single website or application, but there may be some differences based on where you live. For instance, all the services they offer are available in the U.S., but New York state is an exception. Meanwhile, Venezuela and Ghana cannot access the services at all.

Some of the services offered by Crypto.com include:

  • Limit/Stop-limit orders
  • Derivative trading
  • Investing in deposit tokens and getting up to 14% interest
  • Using borrowed funds for margin trading and leveraging the market
  • Using an advanced exchange platform in order to go deeper into crypto trading
  • Using a simple interface in order to buy and sell

The coin offered by Crypto.com is called the CRO coin. The coin supports the native blockchain that forms some of the merchant services, but it can also be held as a staking requirement portion for interest accounts and Visa card benefits.

Trading on Crypto.com

Depositing money on Crypto.com can be done either through wire or bank transfer, and the best thing of all is that you will not have to pay any fees. Also, Crypto.com is considered one of the greatest value exchanges because you have the opportunity to purchase and sell cryptocurrencies at true cost.

Once 30 days have passed since you started using the platform, there will be fees charged for making crypto purchases with a debit or credit card through the app. If you decide to pay using a credit card instead, your credit card issuer may also decide to charge you with a cash advance fee. This applies when you buy cryptocurrency.

Converting your fiat currencies into crypto is a piece of cake on Crypto.com, which is what makes it one of the most appreciated exchanges out there. More than 20 fiat currencies are accepted, including EUR, GBP, and USD. On top of that, the fees you have to pay are not high. It does depend on the country you live in, though. Some countries are more limited when it comes to the fiat currencies they can use.

Downsides of Crypto.com

Although it is great, what makes Crypto.com quite challenging is the fact that the website and its features are a bit difficult to understand. So, things might get overwhelming for the beginner investor. A new user will have to study the website or app for a bit to figure it out. This is especially an issue after a website relaunch that happened in 2021.

Also, Crypto.com is not the best platform for new investors as there is a lack of educational resources. It only offers basic information about currencies, and nothing more. Research is not possible on the website because of this, and beginners will have to look for resources somewhere else.

The customer service it offers is also not the best. Although support is offered 24/7 through email or in-app/website chat, many customers complain that they don’t get a response from customer support when they reach out. If you have an issue and need urgent help, this can be quite frustrating.

Is Your Cryptocurrency Safe with Crypto.com?

Crypto.com is considered a very safe platform, and both its app and wallet are safe. After all, a lot of people in the world are using it for crypto trading or to store their Bitcoin or other cryptocurrencies.

There are many things you can do on the platform, such as purchasing or selling coins. The best part is that there is no fraud risk. There aren’t any hidden charges either, which makes things even better.

At the same time, it is important to know that the cryptocurrency exchange is not regulated. So, especially in India, it isn’t fully safe for its users. Anyone looking to trade crypto should keep this aspect in mind.

Crypto.com Security Features

Although there is no regulation, Crypto.com is pretty safe and the company cares about security a lot. Cryptocurrencies on the site are held in cold storage that is secured physically, and it is also insured against theft and damage for an amount of $500 million. There wasn’t any security breach so far, which only goes to show that safety is not overlooked.

Multi-Signature HSM Wallets

In order to protect cryptocurrency that is moving around, multi-signature HSM wallets are used. Covering everyday withdrawals is possible because there is always enough for them. What’s more, this amount is only a small part of the total financial holdings of the company.

FDIC Insurance

Multiple bank accounts that the company owns hold fiat currency. Therefore, United States users of Crypto.com are protected by FDIC insurance and served by American banks.

Real-Time Threat Detection

The application and site are encrypted, and they also use the Amazon Web Services. As extra security measures, Crypto.com has real-time threat detection, firewalls, and other similar features.

Two-Factor Authentication

Since keeping your personal information and your funds safe is of utmost importance, Crypto.com also offers 2-factor authentication, which adds an extra layer of safety.

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Final Thoughts

So, is Crypto.com safe? It certainly is, and while it has some areas to work on and is not regulated, it takes safety seriously. Two-factor authentication, cold storage, and FDIC insurance are only a few of the things they do to keep the website safe.So, if you decide to start trading crypto with Crypto.com, you can rest assured that your funds will not be in danger.

Frequently Asked Questions (FAQ)

Is Crypto.com a secure platform?

Yes, Crypto.com takes security seriously and implements various measures to protect user assets.

Can I trust Crypto.com with my personal information?

Crypto.com follows strict privacy protocols and safeguards user data in compliance with relevant regulations.

How does Crypto.com ensure the safety of transactions?

Crypto.com utilizes advanced encryption technology and secure protocols to ensure the safety of transactions.

Are my funds insured on Crypto.com?

Crypto.com offers insurance coverage for custodial assets, providing an added layer of protection.

What security features does Crypto.com provide?

Crypto.com offers features such as two-factor authentication (2FA) and withdrawal whitelisting to enhance security.

Has Crypto.com experienced any security breaches in the past?

Crypto.com has not experienced any major security breaches to date.

How transparent is Crypto.com about its security practices?

Crypto.com maintains transparency by regularly sharing updates on security practices and conducting external audits.

Can I recover my account if I lose access to it?

Crypto.com provides account recovery options, including multiple methods of account verification.

Does Crypto.com have a customer support team to assist with security-related concerns?

Crypto.com has a dedicated customer support team available to address any security-related concerns or inquiries.

What should I do if I suspect unauthorized activity on my Crypto.com account?

If you suspect unauthorized activity, it is recommended to contact Crypto.com’s customer support immediately for assistance.

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Frank Gogol

I’m a firm believer that information is the key to financial freedom. On the Stilt Blog, I write about the complex topics — like finance, immigration, and technology — to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more.