How to Cancel Weight Watchers

Posted by in Save Money | Updated on August 26, 2022

Most people would do anything to lose weight, even if it means paying for a weight loss program such as Weight Watchers. The program has been a weight loss industry leader for decades, and it can be very useful for anyone looking to lose weight.

But after paying for it for a while, you may come to realize that it is either too expensive for you or that you do not need it anymore. So, you might decide to cancel it. In this article, you will learn how to cancel Weight Watchers. We will go over the different methods you can use to end your subscription.

How to Cancel Your Weight Watchers Membership

You can cancel your Weight Watchers membership by choosing the method that is most convenient for you. Weight Watchers has various methods available to ease your process. Here is how you can cancel your membership:

How to Cancel Your Weight Watchers Membership Online

One easy way to cancel your Weight Watchers membership is by using the official website. It is very convenient, mainly because it is the fastest way to terminate your membership.

Once you are on the website, here is what you have to do to complete the cancellation:

Log In to Your Account

It is best to do this before starting the cancellation process. The login button can be found on the upper right side of the screen on the homepage. All you have to do afterward is enter your username and password, and you’re signed in.

Go to Your Profile

Find the link that takes you to your profile, and when you’re there, you will get multiple options to choose from. Pick the section named “Cancel my account”. Bear in mind that you may be offered alternative options so you do not cancel, but you will scroll down the page until you find the “Complete Cancellation” button.

Follow the Instructions

You may be required to fill in details such as your name, member number, email, and any other relevant info to find your profile. After you’re done filling out the form, you should look for a notification that details your cancellation. After canceling, you should also receive an email for confirmation. In case of any issues, you should take screenshots during the cancellation to have records.

Cancel Your Prepaid Monthly Membership Card

If you have a prepaid monthly membership card, you should cancel it as well. This can be done by filling out the cancellation form you can find under the “help” section of the platform. For any unused weeks that you already paid for, you will be refunded.

How to Cancel Your Weight Watchers Membership by Email

Another option for canceling your Weight Watchers membership is by using your email. Here are the steps you should go through with this method:

  1. Fill out an online email cancellation form. Unfortunately, you cannot just send an email – it will be necessary to fill out an online form to use this cancellation method.
  2. Offer your information such as your email address, name, and address. By using this method, the process will take around 72 hours.
  3. After going through the entire cancellation procedure, make sure to look for a confirmation email. If you waited an entire week for the confirmation and didn’t receive one, you will have to submit a new request.

How to Cancel Your Weight Watchers Membership by Phone

If you want to cancel your membership fast but don’t want to do it online or go through the whole email cancellation form, you can call the customer service. The average waiting time for this option is half an hour, but it can still be convenient in some cases. You can do it by following these steps:

  1. Call 800-651-6000.
  2. Then, since you are already a member, you will press four.
  3. To skip the survey part, you will press five and then two.
  4. Now you just have to wait for a customer representative to answer, and you can let them know you wish to cancel your account.

Bear in mind that the customer reps may try to convince you to change your plan rather than cancel it. You should stay calm and not get annoyed with this. Just politely refuse and state you wish to cancel the membership.

Also, it is essential to have your account and billing information available, as you will need it to cancel the membership.

How to Cancel Your Weight Watchers Membership by Mail

Canceling by mail is also possible, but before doing so, you must know that this is not the fastest way to cancel your membership. It will take up to two or more weeks for it to be effective. But if you don’t have an issue with it, here is what you have to do:

  1. Go to the Weight Watchers website and log into your account.
  2. Go to the cancellation page.
  3. Now, you will have to follow the prompts there to cancel via postal email.

You will have to print out a form that you then have to fill out. This form will be sent to the address you find on the cancellation page.

How to Cancel Your Weight Watchers Membership on iOS

If you signed up for Weight Watchers using an iOS device, you will have to use the same type of device to cancel the membership. In the App Store, the official name of the application is WW Weight Watchers Reimagined. Here is how you can cancel it:

  1. Open the Settings app on your device.
  2. Open the Apple ID information.
  3. Next, tap on your name to see all your account information.
  4. Pick Subscriptions to see all your active subscriptions.
  5. Tap on WW Weight Watchers Reimagined and select “Cancel Subscription/Free Trial”.

How to Cancel Your Weight Watchers Membership on Android

If you used an Android device to sign up for the membership, you can cancel your Weight Watchers subscription through the Google Play Store.

  1. Open the Play Store.
  2. Then, click on the menu button or the account icon.
  3. There, choose Subscriptions and then Manage Subscriptions, or tap Payments & Subscriptions and then Subscriptions.
  4. Pick the Weight Watchers app and select Cancel Subscription.
  5. Select one reason for canceling the membership.
  6. Tap Confirm Cancel Subscription.

Weight Watchers Cancelation FAQ

Here are some questions you may still have regarding Weight Watchers cancellations:

Are Weight Watchers Cancellations Prorated?

After canceling your membership, you will not be able to go to any meetings anymore, even if you may have to wait two weeks for a request confirmation. You will receive a refund for any prepaid and unused weeks on the pass.

Can a Weight Watchers Membership Be Paused?

Unfortunately, you cannot pause a Weight Watchers membership, but you can sign up for another membership later.

Read More

Final Thoughts

Canceling Weight Watchers can be done by using numerous methods. This is extremely convenient and appeals to all needs. Make sure to choose the best and fastest method for you so that you don’t pay for a service that you don’t need anymore.


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