How to Cancel EA Play: 4 Ways

Updated on January 7, 2024
At a Glance:
  • Canceling EA Play on different platforms requires specific steps.

  • On Xbox, log in to your Microsoft account, go to Services, select EA Play, and turn off Auto-Renew.

  • On Steam, log in to your account, go to Recurring Subscriptions, select EA Access, and choose to cancel.

  • On PS4, access Account Management in Settings, go to PlayStation Subscriptions, select EA Access, and turn off Auto-Renew.

  • On PS5, open Settings, navigate to Users and Accounts, select Payment and Subscriptions, choose EA Play, and turn off Auto-Renew.

  • Cancellation is fee-free, but no refunds are provided, and access continues until the end of the last billing period.
  • As the owner of a modern console or gaming PC, EA Play is a good way to enjoy EA and EA Sports titles for a reasonable price. However, if the time comes when you no longer want to play EA titles, you need to cancel it to stop being charged. Read on to learn how to cancel EA Play.

    How to Cancel EA Play

    There are four ways to cancel EA Play. The method you need depends on which gaming platform you’re trying to cancel your EA Play Subscription on:

    1. Xbox (Series S|X or Xbox One)
    2. Stream
    3. Playstation 4
    4. Playstation 5

    Read on to learn how to cancel your EA Play subscription on your gaming platform.

    1. How to Cancel EA Play on Xbox

    Like canceling your Xbox Live account, canceling your EA Play subscription on Xbox requires you to log in to the Microsoft account linked to your console. Follow the steps given below to cancel EA Play on Xbox:

    1. Log in to the Microsoft account linked with your Xbox.
    2. Navigate to the Services menu.
    3. Go to the EA Play section of Services.
    4. Select the button labeled Manage
    5. Turn off Auto-Renew.
    6. Confirm your choice by selecting Confirm Cancellation.

    There is no cancellation fee, and you can cancel at any time. However, there are also no refunds for cancellation. Instead, you will continue to have access to EA Play until the end of the last billing period.

    Your progress in the games you were playing will also be saved so you can continue from where you left off if you ever renew your subscription.

    2. How to Cancel EA Play on Steam

    Canceling your EA Play subscription on Steam is straightforward. Follow the steps below to cancel EA Play on Steam:

    1. Log in to your Steam account.
    2. Navigate to the Recurring Subscriptions menu.
    3. Select the EA Access subscription.
    4. Choose Cancel my Subscription.
    5. Confirm your choice by clicking Apply.

    Note that you can only cancel EA Play through Steam if you originally signed up for it through Steam. If you signed up directly on the EA Play website, then you have to use that same method to cancel.

    You can cancel at any time and EA Play will not charge you a cancellation fee. Keep in mind, however, there are also no refunds when you cancel. Instead, you will continue to have access to EA Play until the end of the last billing period.

    Your progress in the games you were playing will also be saved so you can continue from where you left off if you ever renew your subscription.

    3. How to Cancel EA Play Playstation 4

    Canceling your EA Play subscription on your PS4 is as simple as accessing the settings menu. Follow the steps below to cancel EA Play on PS4:

    1. Access the Dashboard of your PS4.
    2. Open the Settings menu.
    3. Scroll down and select Account Management.
    4. Choose Account Information.
    5. Select PlayStation Subscriptions.
    6. Select EA Access.
    7. Select Turn Off Auto-Renew.

    There is no cancellation fee, and you can cancel at any time. However, there are also no refunds for cancellation. Instead, you will continue to have access to EA Play until the end of the last billing period.

    Your progress in the games you were playing will also be saved so you can continue from where you left off if you ever renew your subscription.

    4. How to Cancel EA Play Playstation 5

    Canceling your EA Play subscription on your PS5 is very simple. Follow the steps outlined below to cancel EA Play on PS5:

    1. Open the Settings menu.
    2. Navigate to Users and Accounts.
    3. Select Account.
    4. Select Payment and Subscriptions.
    5. Navigate to Subscriptions.
    6. Choose EA Play.
    7. Select Turn Off Auto-Renew.

    You can cancel at any time and EA Play will not charge you a cancellation fee. Keep in mind, however, there are also no refunds when you cancel. Instead, you will continue to have access to EA Play until the end of the last billing period.

    Your progress in the games you were playing will also be saved so you can continue from where you left off if you ever renew your subscription.

    Can I Cancel EA Play Before My Membership Expires?

    You can cancel your EA Play subscription anytime. While you typically won’t get a refund, you’ll retain access until the end of your current billing cycle. Whether you’re on a monthly or annual plan, you won’t be charged further but can use the service until the period you’ve paid for expires. For potential refunds, reach out to EA Play support.

    How Much Does EA Play Cost?

    There are two subscription levels for EA Play: EA Play and EA Play Pro. EA Play Pro costs slightly more, but also offers access to more features. Among other things, the Pro membership allows access to new release games for several days before their official launch.

    The list below outlines the two EA Play memberships and how much they cost:

    • EA Play – $4.99/month or $29.99/year
    • EA Play Pro – $14.99/monthly or $99.99/year

    You can use a credit card, debit card, or PayPal account to pay your subscription fee for EA Play. By default, your subscription will auto-renew at the end of every billing period (month or year) unless you cancel it.

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    Final Thoughts 

    The process of how to cancel EA Play is straightforward, but the exact way to do it depends on what platform you are using. On every platform, you will not receive a refund when you cancel your subscription. Instead, you will still have access to all the games until the end of the billing period. After that, you will no longer be able to play any of the titles but your progress will be saved.

    EA Play Cancelation FAQ

    Below are a few questions that people often ask about how to cancel EA Play.

    How do I cancel my EA Play subscription?

    For most platforms, you’ll need to go to the subscription management section of the platform you used to purchase EA Play (e.g., Origin, PlayStation Store, Xbox Store) and follow the instructions to cancel.

    Will I receive a refund if I cancel my subscription?

    Typically, EA Play doesn’t offer refunds for unused time. However, the exact refund policy might vary depending on the platform or region.

    What happens to the games I’ve downloaded after I cancel?

    Once your subscription ends, you’ll lose access to the EA Play library. However, any games you’ve purchased at a discount through EA Play will remain in your library.

    Can I still play the games if I’ve downloaded them but my subscription has ended?

    No, you’ll need an active EA Play subscription to play games from the EA Play library. Games you’ve purchased separately are not affected.

    If I cancel and later decide to rejoin, will my progress in games be saved?

    Yes, your game progress is saved to your EA account or the respective platform’s cloud save feature. If you rejoin, you can pick up where you left off.

    Are there any penalties for canceling my subscription?

    No, you can cancel your EA Play subscription at any time without penalties. However, you won’t be refunded for any remaining time on your subscription.

    How do I know when my subscription will end after canceling?

    The end date of your subscription should be visible in the subscription management section of the platform you used to purchase EA Play.

    Can I switch from a monthly to a yearly subscription or vice versa?

    Yes, you can change your subscription type. However, you’ll typically need to cancel your current subscription first and then purchase the desired subscription type.

    If I have issues canceling my subscription, where can I get help?

    If you encounter problems, you can reach out to EA’s customer support or the customer support of the platform you used to purchase EA Play.

    Does canceling EA Play also cancel any other EA services or subscriptions I have?

    No, canceling EA Play only affects that specific subscription. Other services or subscriptions you have with EA remain active unless you cancel them separately.

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    Frank Gogol

    I’m a firm believer that information is the key to financial freedom. On the Stilt Blog, I write about the complex topics — like finance, immigration, and technology — to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more.