How to Cancel a Roku Subscription

Updated on January 7, 2024
At a Glance:
  • To cancel or unsubscribe from a Roku subscription, there are several methods available:

  • If using a Roku streaming device, you can navigate to the desired channel and choose “Manage Subscription.”

  • Alternatively, access the Roku channel store to cancel.

  • On a desktop or PC, log into your Roku account on the official website.

  • Go to “My Account,” and select “Manage Subscriptions.”

  • Refunds are generally not available for canceled Roku subscriptions.

  • Viewing your Roku bill can be done through the Roku website.

  • Roku charges may occur due to movie rentals, premium subscriptions, or forgotten trial cancellations.
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    Roku is a streaming service that a lot of people use these days. It is very popular, and it is available as an app on your smart TV or connects to your TV. The service allows you to keep up with the news or watch your favorite movies or TV shows.

    However, what happens when you do not want to use Roku anymore and want to switch to a different service? How to cancel Roku subscription?

    Roku offers you different ways to cancel your membership, so let’s see what you can do if you no longer want to use this streaming service.

    How to Cancel or Unsubscribe from a Subscription Through Roku

    When you are looking into how to cancel Netflix, you will see that there are different ways to end your subscription. Roku is similar in this regard. It gives you different alternatives to cancel your membership.

    How to Cancel or Unsubscribe Through a Streaming Device

    One way to cancel your Roku subscription is by using a streaming device. So, if you have a Roku device, you can simply use it to terminate your subscription. This method offers you two different ways to do it, respectively through channel navigation and the Roku channel store.

    Let’s look into both of them starting with the channel navigation one:

    On the Roku remote control, find the home button and click on it.

    Go to the channel whose subscription you decided to terminate.

    Now, go to that channel. There should be a star “*” button on the remote and you should press that. Now, you will see the Options menu.

    In the Options section, choose Manage Subscription.

    Next, you should see a list of different options. Select the Cancel Your Subscription one.

    After doing so, you will be asked by Roku whether you are sure about your decision, and you should press the OK button from your controller.

    When you do not want to unsubscribe from a particular channel or you end up changing your mind, you can also go for the “Keep subscription, exit” option from the TV screen.

    After the confirmation button has been pressed, your subscription is terminated.

    Now, let’s take a look at how you can cancel Roku from the Roku channel store:

    On the remote, press the home button.

    Scroll down from the channel store and choose the option that says Streaming Channels.

    In the store, you will see every app that is available on the Roku device, whether it is free, unsubscribed, or subscribed.

    Now, you will have to go to the channel that you wish to unsubscribe from the channel store.

    An option called Manage subscriptions should appear. Click on it.

    Next, choose the option called Cancel Subscription. Confirm it at the end.

    How to Cancel or Unsubscribe from a Desktop or PC

    If you are on your Desktop or PC, you can still unsubscribe from Roku, but the process is a bit different. You need an Internet connection and then you must follow these steps:

    Access the Roku site, respectively www.roku.com.

    Log into your Roku account with your username and password.

    There should be a My Account option on the TV screen’s top right area. Highlight it using the arrow buttons in order to cancel a service or channel.

    Click on it and switch to the Manage Subscriptions option.

    A full list of all the channels you subscribed to should be there.

    Choose the channel you no longer want to stay subscribed to. Select the Cancel Subscription option and you are done.

    How to View Your Roku Subscription

    The Roku official website and the remote control you use with your Roku streaming device allow you to see the list of all the channels you have subscribed to. Here is how you can see them from the controller:

    On the Roku remote, press the star or “*” button. This will allow you to go to the options menu.

    From the same remote, you should be able to see a Partner’s subscription Roku channel option. On the Roku TV screen, choose Manage subscription.

    You should then be able to see all the channels that you have subscribed to using your Roku account.

    On the Roku website, the process is a bit different, but it is still easy to go through:

    Go to www.roku.com.

    Use your username and password to sign into Roku.

    Pick My Account. There, you should be able to see a Manage your subscriptions option. Then, this should show you the full list of the channels that you have subscribed to on your account.

    Managing Roku Subscriptions

    If you’re considering cancelling your Roku subscription, it’s essential to understand the steps involved, whether you’re using a Roku device or managing it online.

    On Your Roku Device

    Accessing the Subscription: Press the Home button on your Roku remote, navigate the channel grid to find your subscription channel, and open the options menu by pressing the Star button.

    Managing the Subscription: Choose ‘Manage subscription’ for specific channels or ‘Manage subscriptions’ for The Roku Channel.

    Unsubscribing: Select ‘Cancel subscription’ and confirm your choice to end the subscription.

    Managing Subscriptions Online

    Accessing Your Account: Visit my.roku.com from any web-enabled device.

    Account Management: After logging in, navigate to ‘Manage your subscriptions’ under your account settings.

    Subscription Overview: Here, you’ll find all your Roku Pay subscriptions, including terms and renewal dates.

    Cancellation and Reactivation: Choose ‘Unsubscribe’ to cancel or ‘Reactivate’ to renew a subscription. For past subscriptions, you can opt to resubscribe.

    This process ensures you have complete control over your Roku subscriptions, allowing you to manage your streaming services efficiently and according to your needs. Remember, subscriptions purchased outside the Roku Channel Store may need to be managed directly through the service provider.

    Read More

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    How to Cancel ESPN Plus

    Final Thoughts

    While some want to know how to cancel Amazon Prime, others are thinking about how to cancel a Roku subscription. If you are part of the latter category, we hope our article helped you have a smooth subscription cancellation. This way, you can stop being charged and can move to a service that meets your needs. If you have subscribed for a free trial, make sure to cancel before it ends so you are not charged.

    FAQ About Canceling a Roku Subscription

    How Do I Cancel a Subscription Through My Roku Device?

    To cancel a subscription on your Roku device, go to the home screen, select ‘Streaming Channels’, then ‘Channel Store’. Find the channel you wish to cancel, press the ‘*’ button on your remote, and select ‘Manage Subscription’ to cancel it.

    Can I Cancel My Roku Subscription Online?

    Yes, you can cancel your Roku subscription online. Log into your account on the Roku website, go to the ‘Manage your subscriptions’ section, where you can view and cancel any of your active subscriptions.

    Will I Get a Refund After Canceling My Roku Subscription?

    Roku typically does not offer refunds for partial subscription periods. Your subscription will remain active until the end of the current billing cycle.

    How Long Does It Take for the Cancellation to Process?

    The cancellation of your Roku subscription is usually immediate. However, you will continue to have access to the channel until the end of your current billing cycle.

    What Happens to My Subscription Services If I Cancel My Roku Account?

    If you cancel your entire Roku account, you will lose access to all your subscription services through Roku. You’ll need to manage or cancel those subscriptions individually if they are still active.

    Can I Cancel Any Subscription Through My Roku Device?

    You can cancel most subscriptions made through Roku on your device or online. However, for some channels or services subscribed to outside of Roku, you may need to cancel directly with the service provider.

    Does Canceling a Subscription Remove the Channel from My Roku Device?

    Canceling a subscription stops the billing, but the channel may still appear on your Roku device. You can remove it by highlighting the channel, pressing the ‘*’ button on your remote, and selecting ‘Remove channel’.

    How Can I Confirm That My Subscription Has Been Canceled?

    After canceling, you should receive an email confirmation from Roku. You can also check the status of your subscriptions in the ‘Manage your subscriptions’ section of your Roku account.

    Can I Reactivate a Subscription After Canceling It?

    If you decide to reactivate a subscription, you can do so by re-subscribing to the channel either through your Roku device or via the Roku website.

    What Should I Do if I Encounter Issues While Trying to Cancel?

    If you have trouble canceling a subscription, you can contact Roku customer support for assistance. Be sure to have your Roku account information and details about the subscription you’re trying to cancel ready.

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    Frank Gogol

    I’m a firm believer that information is the key to financial freedom. On the Stilt Blog, I write about the complex topics — like finance, immigration, and technology — to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more.